FAQ

What's your return policy?

You can return items for exchange. Please email Customer Service within 24 hours of delivery receipt. Please include your full name, contact information, order number & reason within the body of the email, with a subject line Exchange [order number].

All items for exchange must return back to Dirt within 14 days of the original purchase date. 

How do I get in touch with customer service?

Customer service is available by email during regular business hours. 

Email: info@dirrrrrrt.com

What's the deal with shipping?

Depending on shipping address and items selected, delivery usually occurs within 7 days once your order has been processed, pending availability and credit card verification. 

 Approximate transit times with xplaceholder courierx

xxx ground

xxx 2 day

xxx overnight

xxx international 

What if I want to cancel an order?

If you made an error when placing your order and wish to cancel, please get in touch with our customer service team as soon as possible and we will do our best to accommodate the cancellation. Use subject line Cancel [order number].

What if I'm not happy with the state of the world?

Do the best you can until you know better. Then when you know better, do better.

- Maya Angelou